Terms of service

Last Updated: October 16, 2026

1. Overview

Welcome to Guzentlighting. These Terms of Service govern your access to and use of our website, online store, and related services.

The terms “we,” “us,” and “our” refer to Guzentlighting LLC. The terms “you” and “your” refer to anyone who visits our website or purchases products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and the policies referenced herein. If you do not agree, please discontinue use of our website.

2. Eligibility and Website Use

By using this website, you confirm that you are legally able to enter into a binding agreement under applicable law.

You agree to use our website only for lawful purposes. You must not engage in fraudulent activities, violate applicable laws, interfere with website operations, or infringe upon the rights of others.

We may restrict or terminate access when reasonably necessary to protect our website, customers, or business, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to display our lighting products accurately, including product descriptions, images, dimensions, materials, finishes, and specifications.

Product colors and appearances may vary depending on screen settings, lighting conditions, photography, or manufacturing variations. Images are provided for illustrative purposes, and minor variations may occur.

Please review product descriptions, measurements, installation requirements, and specifications before placing an order. Contact us if you have questions before purchasing.

We reserve the right to correct errors, update product information, or discontinue products, subject to applicable law and existing order obligations.

4. Pricing and Orders

Prices are displayed on our website in the currency indicated at checkout. We may update prices at any time, but price changes will not affect orders already accepted, except as permitted or required by law.

Placing an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.

We may refuse, cancel, or limit an order where permitted by law, including in cases involving suspected fraud, unauthorized transactions, pricing errors, inventory issues, or other legitimate business reasons.

If we cancel an order after payment has been collected, we will arrange any applicable refund to the original payment method.

You agree to provide accurate, complete, and current billing, shipping, and contact information.

5. Payment

Payments are processed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize the applicable charges for your order.

When payment processing is handled by a third-party provider, your transaction may also be subject to that provider’s terms and privacy practices.

6. Shipping and Delivery

We offer free shipping on eligible orders in accordance with our Shipping Policy.

Order processing times, estimated delivery times, eligible destinations, tracking information, and shipping restrictions are described in our Shipping Policy.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, holidays, seasonal demand, or other circumstances beyond our reasonable control.

Please ensure that your shipping address is accurate and complete. We are not responsible for delivery problems caused by incorrect information provided by the customer, subject to applicable law.

7. Returns and Refunds

We offer free returns for eligible items in accordance with our Refund and Returns Policy. Approved eligible returns do not incur return shipping charges, including qualifying change-of-mind returns.

Return requests must follow the procedures and time limits described in our Refund and Returns Policy. Certain products, such as customized or final-sale items, may be subject to disclosed eligibility restrictions, subject to applicable law.

If an item arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and determine an appropriate resolution.

Refunds, replacements, and exchanges are handled according to our Refund and Returns Policy. Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

8. Product Installation and Safety

Lighting products must be installed, used, and maintained in accordance with product instructions and applicable safety requirements.

Unless otherwise specified, electrical wiring should be handled by a qualified professional in accordance with local electrical codes and regulations.

Before installation, verify product dimensions, voltage compatibility, mounting requirements, and other relevant specifications.

Do not install or use a product that appears damaged or defective. Contact us for assistance before attempting repairs or modifications.

We are not responsible for damage or injury caused by improper installation, misuse, unauthorized modification, or failure to follow product instructions, except to the extent liability cannot be excluded under applicable law.

9. Intellectual Property

Website content, including text, product descriptions, photographs, graphics, logos, page designs, and other materials, is owned by or licensed to Guzentlighting LLC or its respective rights holders and is protected by applicable intellectual property laws.

You may use website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except as permitted